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Promoting Equitable Employment for People with Developmental Disabilities Through Innovation, Training and Technical Assistance
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Washington Initiative for Supported Employment Insights Newsletter
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November 2008
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Job Development in a Recession?
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Cast aside notions of charity. You are not looking for a hand-out. You would not step through a businesses’ door unless you had a service that could help them toward their goals in this lean time.
Tell the business that you will take a look at what they do, then draw upon successful examples, the advice of business leaders in the field, and the robust pool of applicants you have pre-screened, and IF you can make a positive difference you will make a proposal to them. If you cannot help them profit, you will give them the peace of mind of knowing they are near to flawless.
Be sure to remind them that this service is free and you have no purpose other than to see them succeed.”
Dennis provided a recent example: “Alfy’s Pizza in Bonney Lake and Puyallup has partnered with Trillium in a marketing strategy that has proven to be a profit center. Alfy’s wanted to gain a cost effective advantage in marketing to its prospective customers. They wanted to let more people know they existed as a food choice. Options for marketing included bulk rate color gloss mailings and newspaper inserts. These avenues were expensive and there was always the notion that Alfy’s marketing materials could get lost in the sea of other glossy color advertisements.
In the end Alfy’s purchased glossy coupon/marketing pieces that have a cut out for a doorknob. We selected job candidates who enjoyed being outdoors, were seeking 1-4 hours of work a day, then developed assistive technology to map the routes, addressed potential safety issues, and assisted in training the employees. Alfy’s is so grateful to have employees willing to consistently dedicate themselves to this work, especially after suffering with inconsistent employees prior to discovering supported employment.
Now people in Bonney Lake and Puyallup are coming home from work, weary and hungry and right at their fingertips is the Alfy’s solution. Alfy’s is standing out and selling more pizza.
On one hand we have discovered a paid position that withstands the gauntlet of recession, and on the other hand, with the NFL football season underway, we celebrate the work of the supported employees at Alfy’s as an indispensible business solution to the upcoming onslaught of half-time feeding frenzies.”
Next month we will continue this conversation with the input of others. If you have a comment please contact us...
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Jefferson County and WA State MIG on the national forefront! Check out the National Consortium for Health Systems Development (NCHSD)'s October 2008 newsletter featuring a Working Age Adult Policy and Transition Guide from our very own Jefferson County, and information on the Ticket To Ride Conference hosted by the Washington State Medicaid Infrastucture Grant (MIG) in October. The NCHSD is a state-to-state MIG technical assistance partnership project sharing best practices in employment across the nation. Way to go WA State! Please see the newsletter at...
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In times like these, when businesses are concerned about dropping sales, plummeting bottom lines, and credit freezes, what is a job developer to do? We sought out some words of wisdom from Dennis Herren, Program Manager at Trillium Employment Services. “Job developers need to demonstrate an understanding of our economy and be able to articulate to businesses how their services and job candidates can help them survive. Businesses in a recession need to do more with a leaner staff – a recession is a gauntlet of fire for businesses where any flab is incinerated and at the end of the day the companies who are left standing will be fit to lead in their industries for many years to come.
More than ever businesses need pre-screened employees, the unique combination of profitability, efficiency, and creativity that is inherent to customization (and this means a developer must sell the fact that she can make the business more efficient at no cost to the employer), employees who bring a great attitude to an entry level position, employees willing to work shorter more specific shifts, new and more competitive ways of marketing and reaching prospective customers, and data and numbers and quotes from other supported employment business partnerships that demonstrate profit,” he says.
Asked about what specifically job developers can do, he continued, “All people are inherently gifted with abilities that can be brought to market and sold. Now more than ever let’s hold fast to this truth, and when we come through this recession together we will have roses for the future.
You’ve got to hound the business section of the newspaper. Check it out every day. I recently read a list of Northwest companies that are tanking. If you already work with these businesses, be pro-active with their managers. Let them know you are aware that tough times are ahead, ask how your agency can help, develop a mini risk-analysis plan for maintaining the supported employee’s position, and be pro-active in determining how your partnership will be one of the keys to this business surviving the recession. If the business does survive and you have helped they will count you among the loyal and true.
The business section is also vital in terms of understanding who is doing well. If you have a list of prospective businesses get online and see who is still doing okay. Some businesses are experiencing success during this economic crisis. I read that Safeway is succeeding due to investing in its gasoline program. Mention this to Safeway managers and employers and congratulate them.
I was recently at the Puyallup Mall investigating prospective opportunities and I ran into a brazenly standoffish manager. I didn’t let her off the hook easily but ultimately I was surprised with her callous demeanor. The next morning I read the business section of the paper, and learned her corporation has filed for bankruptcy. That explained everything. So don’t be discouraged when you butt heads with people who are drowning in fiscal crisis. Move on.
You must fan your burning belief that people with disabilities, no matter how beset with challenges, have the ability to be a profit center in today’s market. You must have faith that these marketable abilities will present themselves to you if you listen and if you dedicate yourself to the discovery process with those you serve.
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Virginia Commonwealth University Rehabilitation Research and Training Center www.worksupport.com
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Assistive Technology - New Advances for Community and Employment Accessibility
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For many years, the U.S. military, technology researchers and developers, and automakers have been quietly working on assistive technology breakthroughs which will, eventually, transform society. Included in this will be the enhanced ability of people with physical and cognitive challenges to attain and maintain typical lives and employment. Everything from eye-tracking devices, mobility enhancers, and new computer access tools are being developed and, with time, the price will become affordable. Here are just a few examples of what is on the way…
Tracker 2000 and Natural Point smartNAV: two versions of a hands-free mouse designed for use by individuals with quadriplegia or upper extremity disabilities. The devices provide complete computer control by tracking the movement of a tiny reusable dot worn on the user's glasses or forehead. The wireless mouse is compatible with both desktop and laptop computers. For more information on the Tracker:
http://abledata.com/abledata.cfm?pageid=113583&top=0&productid=75164&trail=0
MYTOBII EYE CONTROLLED SPEECH GENERATING DEVICE: “Your eyes will say it all.” The MyTobii P10 portable eye-controlled speech generating device enables individuals with disabilities to communicate using only their eyes. A complete communication package allows you to interact through printed words, pictures, speech or voice output by just looking. From Tobii ATI: http://tobiiati.com/p-mytobiip10.htm.
For more information: http://tobiiati.com/pdf/MyTobii_Brochure.pdf For a video demonstrating its use: http://www.youtube.com/watch?v=-6wO0Q_hrM8
Automated Wheelchair Transport and Retrieval System: These independent personal transportation devices (available in SUVs, pickup trucks, and mini-vans) allow a wheelchair user to independently transfer into the driver’s seat (literally), store their wheelchair automatically, and drive away. Watch video:
http://www.youtube.com/watch?v=1fPgIPgzIfc For more information:
www.freedomsciences.com
ReWalk™, from Argo Medical Technologies Ltd, the first commercially viable upright walking assistance tool/exoskeleton, enables wheelchair users with lower-limb disabilities to stand, walk, and even climb stairs. For potentially millions of wheelchair users, ReWalk™ delivers a new perspective – on the world, on themselves, and on life.
To watch video and for more information: http://www.argomedtec.com/
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Richmond, VA - The purpose of the Virginia Commonwealth University's RRTC on Workplace Supports and Job Retention is to study those supports that are most effective for assisting individuals with disabilities maintain employment and advance their careers. The primary stakeholders for this project are persons with disabilities, with an emphasis on those who are unemployed, underemployed or at risk of losing employment.
They are specifically targeting those individuals from traditionally underrepresented populations with diverse racial and ethnic backgrounds, since this group is most at risk in America. The secondary stakeholders include rehabilitation professionals, families, and persons working in business and industry.
The VCU-RRTC has collaborated with experts within business, rehabilitation, education, employment and the disability community to assist them in their mission and goals. Those collaborators are:
- U.S. Chamber of Commerce
- Society of Human Resource Professionals
- Equal Employment Opportunity Commission
- Manpower, Inc.
- Habeck and Associates,
- Norfolk State University
- VCU Business Roundtable
Worksupport.com is the website for VCU-RRTC on Workplace Supports and Job Retention. In addition to Worksupport.com, the VCU-RRTC has many projects and websites. For a full listing of the VCU-RRTC projects and websites, please visit the Projects section of the Worksupport.com website. Shop at their online store... http://www.worksupport.com/store/index.cfm
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The Bird House Man of Leavenworth

Daniel trying out his new jig with members of his team
Daniel is a young man who likes using tools. In high school, a wise counselor had the idea of Daniel building bird houses as a project he would understand and see immediate results from. He would need some help, and could thereby meet other students. They decided to make mountain blue bird houses, since there was only one known nesting pair in the area. The wildfires in 1994 had driven away almost all the numerous blue birds in the Leavenworth Valley, so this project would have a positive ecological impact as well. Daniel’s project is now being credited with bringing back the mountain blue bird population of Leavenworth!
Plans were found on the internet, an expert on mountain blue birds came to the school, and Daniel’s whole class got involved. In the eight years since, he has made over 1000 birdhouses which hang throughout the valley. He can build four a day, and does 90% of the work himself. He uses a chop saw, drills, and a clever “jig” which allows him to construct the houses easily. He is also selling his bird houses in several locations around Leavenworth. In the process Daniel has met many people and is now well known in the community. He builds the houses at home and in the community at the annual Leavenworth Bird Festival. He gives speeches and presentations about his business. The National Park Service is buying his birdhouses, and buying new bird houses to replace the old ones throughout the valley. He has plans to begin making bat houses and duck houses as well. He is currently looking for other places in the community to make his products, and more customers for his well constructed and inexpensive bird houses. He also works in several volunteer positions in Leavenworth supported by Kerri Harris and others of Ambitions.
Daniel has recently become involved with Chelan-Douglas Counties’ Developmental Disability Real Choices grant “Building Community and Careers” headed up locally by Kelly Bardwell. The purpose of this grant is to build, strengthen, and support community-based teams around individuals on their pathways to community inclusion and employment. Daniel’s team is off to a great start – they’ve had their initial person centered planning meetings, one team member devised and built a new and improved jig which helps Daniel build the birdhouses more independently, and the team is working on plans to build him his own transportable workshop through community labor and supply donations. The team is also beginning business planning in earnest to guide and grow the business. Way to go Daniel and team!
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Heather at Children's Hospital and Regional Medical Center
I have always loved coming to Children's Hospital and Regional Medical Center.I started coming here when I was 2 1"2 years old.At that time it was the Children's Hospital staff that realized that I was having difficulty hearing.They guided me through getting tubes in my ears and seeing a speech therapist to improve my speech with a mouth piece for speaking correctly. Now because of their excellent care I can speak and I use a hearing devise to hear.I remember walking into Children’s Hospital and seeing the big fish tank. I also remember that everyone was really nice and wanted to help you.
In June 2006 I started working at Children's Hospital and Regional Medical Center as a Housekeeper. I have enjoyed working at Children’s. Children’s helps kids every day. As an employee I feel that I’m giving back to the place that gave me so much.I work in the Emergency Department cleaning exam rooms and common areas. I like all of my co-workers. I like my job, but some days it can be hectic. I received my job through Project SEARCH. Project SEARCH is a neat program where people with disabilities can naturally come in and work in good jobs.They have created an opportunity for me and I have a job coach with Eastside Employment Services to assist me with learning my job. In conclusion; I’m very grateful to Children’s Hospital for the wonderful care I received as a child, now when I visit the tree house that my Dad built I am able to hear the birds sing. Thank you for reading my story. I like teaching other people about the opportunities that are possible for individuals with developmental disabilities.
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Notice Concerning The Americans With Disabilities
Act (ADA) Amendments Act Of 2008
On September 25, 2008, the President signed the Americans with Disabilities Act Amendments Act of 2008. The Act makes important changes to the definition of the term "disability" by rejecting the holdings in several Supreme Court decisions and portions of the Equal Employment Opportunity Commission (EEOC)'s ADA regulations. The Act retains the ADA's basic definition of "disability" as an impairment that substantially limits one or more major life activities, a record of such an impairment, or being regarded as having such an impairment. However, it changes the way that these statutory terms should be interpreted in several ways. Most significantly, the Act:
- directs EEOC to revise that portion of its regulations defining the term "substantially limits";
- expands the definition of "major life activities" by including two non-exhaustive lists: the first list includes many activities that the EEOC has recognized (e.g., walking) as well as activities that EEOC has not specifically recognized (e.g., reading, bending, and communicating); the second list includes major bodily functions (e.g., "functions of the immune system, normal cell growth, digestive, bowel, bladder, neurological, brain, respiratory, circulatory, endocrine, and reproductive functions);
- states that mitigating measures other than "ordinary eyeglasses or contact lenses" shall not be considered in assessing whether an individual has a disability";
- clarifies that an impairment that is episodic or in remission is a disability if it would substantially limit a major life activity when active;
- provides that an individual subjected to an action prohibited by the ADA (e.g., failure to hire) because of an actual or perceived impairment will meet the "regarded as" definition of disability, unless the impairment is transitory and minor;
- provides that individuals covered only under the "regarded as" prong are not entitled to reasonable accommodation; and
- emphasizes that the definition of "disability" should be interpreted broadly.
EEOC will be evaluating the impact of these changes on its enforcement guidances and other publications addressing the ADA. The ADA Amendments Act is effective as of January 1, 2009. http://www.eeoc.gov/ada/amendments_notice.html
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Got an idea for a story? Know someone doing great work for people with disabilities in Washington State? Questions? Comments? Contact: jim@theinitiative.ws or call 206-343-0881 x109 THANKS!
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