Programs

ALL REFERRALS
Referrals may be made to The Progress Center's main office (207) 743-8049 at 35 Cottage Street, Norway, ME.

The Progress Center does not discriminate against any employee or consumer based on race, sex, color, national origin, marital status, religion, age or handicap in accordance with all federal and state legislation. Inquiries can be made or grievances initiated by contacting the Executive Director, The Progress Center, PO Box 68, Norway, ME 04268, or by contacting the Director, Office of Civil Rights, Department of Health, Education and Welfare, Washington, DC.

CHILDRENS SERVICES PROGRAM DEFINITION AND PURPOSE
Childrens Services assist children and families to develop social,
behavioral and independent living skills. Staff work with the child and
the child's family in the family home. Areas of service include:

• Implementing behavior and therapy plans
• Training in activities of daily living skills such as personal hygiene, self-care, household chores and meal preparation
• Training in community skills to improve social functioning and knowledge of community resources
• Assisting family members with crisis management
• Facilitating consistency between home, school and community venues
• Any other areas as determined by the child's treatment team

ELIGIBILITY
To qualify for Children's Services, the child must be eligible for
section 24 services.

COMMUNITY CASE MANAGEMENT PROGRAM DEFINITION AND PURPOSE
The intent of Community Case Management is to assist persons with mental retardation who live with family members to develop and implement an individualized support plan, with an emphasis on principles of empowerment, community inclusion, health and safety and the use of natural supports. The community case manager works closely with the participant to ensure that his/her desires and needs are reflected in the plan. Plans will address the following areas:

• Health and safety of the participant
• Housing and employment
• Social networking
• Scheduling and documentation of appointments and meetings
• Utilization of natural and community supports
• Quality assurance of the supports and services used by the participant

Other areas of community case management include:

• Facilitating family involvement
• Maintaining a relationship with the Department of Behavioral and
  Developmental Services
• Developing relationships with community provider agencies and services
• Developing a knowledge of community resources

ELIGIBILITY
To qualify for Community Case Management, an individual must: be eligible for mental retardation services in the state of Maine; live at home with a family member; not be under public guardianship; and is not being currently served in another capacity by The Progress Center.

DAY SERVICES PROGRAM DEFINITION AND PURPOSE
The intent of day services is to offer adults with developmental
disabilities training and activities that promote independent
functioning. Day services include but are not limited to training and
assistance in the following areas:

Program services

• Personal care
• Activities of daily living
• Sensory and motor skills, including referrals for professional
  assessments as needed
• Community integration
• Senior enrichment activities

Vocational services

• Vocational skills
• Job development
• Independent living skills
• Community integration

Day services are offered Monday through Friday, 8:45am to 2pm at
our Cottage Street location.

ELIGIBILITY
To qualify for day services, an individual must be at least 18 years of
age and have a developmental disability.

SHARED LIVING PROGRAM DEFINITION AND PURPOSE
Shared Living is a residential service model designed to provide stable, inclusive homes for persons with developmental disabilities. The Progress Center is the provider agency and is authorized by the Department of Health and Human Services to run the program and each home within the program is certified by the Department of Health and Human Services. Certification is renewed annually.

No more than two residents, and preferably only one, live in a Shared Living home.

Examples of how the homes are operated are:

• An individual or family has a resident living in their existing home.
• The resident owns or leases his/her home and the provider agency provides staff to live in the home with the resident.
• The provider agency owns or leases a home and staff and the resident share the home.

ELIGIBILITY
To qualify for Shared Living, the person must be an adult, be deemed eligible for MR services by the Maine Department of Health and Human Services and be considered appropriate for the particular home setting by the person centered planning team, the provider agency and the Department of Health and Human Services.

PERSONAL SUPPORTS PROGRAM DEFINITION AND PURPOSE
Personal Supports promote independent living by providing domestic
assistance and support to consumers who live on their own. Areas of
training and service include but are not limited to:

• Food management such as menu planning, shopping, cooking, freezing, using kitchen appliances and sanitary food prep practices. 
• Household management such as cleaning, using appliances, laundry (at home and at a laundry mat), budgeting and paying bills. Personal Support workers provide a liaison between the consumer, the consumer's workplace, landlords and state agencies.
• Time management such as scheduling appointments, arranging
  transportation, ordering and purchasing medications, planning social activities and involvement in the neighborhood.
• Any other areas as identified by the consumer's planning team.

ELIGIBILITY
To qualify for Personal Supports, an individual must have a diagnosis of developmental disabilities.

RESIDENTIAL SERVICES PROGRAM DEFINITION AND PURPOSE
The intent of residential services is provide a group home environment that encourages independence while providing a safe and secure environment. Residents are assisted with medical, dental and special care. Residential services include but are not limited to training and assistance in the following areas:

• Personal care.
• Activities of daily living, including home management.
• Independent living, including general practices to promote a healthy lifestyle and exposure to a variety of leisure activities.
• Socialization
• Sensory and motor skills, including professional assessments as needed.
• Academic, budgeting and banking skills

ELIGIBILITY
To qualify for residential services, an individual must be at least 18
years of age and have a diagnosis of developmental disabilities.

TARGETED CASE MANAGEMENT PROGRAM DESCRIPTION DEFINITION AND PURPOSE
Targeted Case Management provides case management to children and adolescents (birth to 20 years) with emotional disturbances, behavioral disorders, mental illnesses, mental retardation and/or pervasive developmental disorders. Case management services are categorized as either level 1 or level 2, depending on the child's needs.

Level 1 services address moderate to minimal needs and are for families that need help accessing resources and/or information, guidance and advocacy. Service include but are not limited to:

• Developing and maintaining a comprehensive service plan
• Information
• Referral
• Support
• Advocacy
• Coordination of services

Level 2 services address moderate to extensive needs and is for
families with complicated clinical situations and resource needs or
family issues that need more help than can be provided through  Level 1 services. Services include but are not limited to:

• Developing and maintaining a comprehensive service plan
• Coordination of services

ELIGIBILITY
To qualify for Targeted Case Management, the child must be determined eligible through an intake assessment process.