Families In Transition of Santa Cruz County - Client Feedback (Printable Version)

Client Feedback

Families In Transition of Santa Cruz County

Your feedback is very important to us at Families In Transition. Please answer the following questions
as best as you can. Thank you.

1. What do you like about Families In Transition? ________________________________________________

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2. What do you dislike about Families In Transition?______________________________________________

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3. Who is your current case manager? __________________________________

For questions 4-8, please circle one:

4. Is your case manager courteous and supportive of you?	Yes / No
5. Does your case manager meet with you regularly and follow through on their commitments?	Yes / No
6. Are you achieving the goals that you and your case manager developed when you entered the program?	Yes / No
7. Do you believe that the Families In Transition staff tries to deliver good service to all of the people they work with?	Yes / No
8. Are the Families In Transition staff sensitive to your cultural background and the language you speak?
- I was spoken to in my own language.	Yes / No
- I believe the staff understood mine and my family’s situation.	Yes / No
- I believe the staff was interested in learning about mine and my family’s background.	Yes / No
- I feel that the staff showed respect for me and my family.	Yes / No
- I feel comfortable with the staff.	Yes / No

9. Comments: ____________________________________________________________________________

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10. Today’s date: _____________________