Families In Transition of Santa Cruz County

Families In Transition of Santa Cruz County
Client Feedback






 

     Hear what other clients have to say about Families In Transition. Or click here to go directly to the feedback form.


"I think Families In Transition is a heaven sent, wonderful program that is offered. I couldn't belief there was such a program out.  As a single mother who was out of work, it enabled me to further my education and helped me become self-sufficient."

"I deeply appreciate that FIT has made it possible for my family to live in a private, safe, stable housing situation while I complete my educational/training goals."

"This program has been truly a blessing."

"There are various reasons why I like FIT. Most important one being the concern they give to their clients. The workers are very interested in client matters, whether it be good or bad. They want to help. FIT gives opportunity to those who need it."

"I am grateful that this program is here for me to have, and me and my kids are happy to be together."

"I have never been in a more caring and comfortable program than FIT. The care is not only shown through it's clients but with each other in the office. I must say that I am very grateful for my case manager. She has helped me in the most tragic times."

"Families in Transition was a rewarding experience for me. I really enjoyed talking with my case manager."

"They've done nothing but good things for me."

"FIT has helped me out so much. If it weren't for FIT I wouldn't have been able to attend school. Also, I probably would be homeless with my three children because I would not have been able to pay all the rent. Thank you so much for all your help!!!!!"

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     Your feedback is very important to us at Families In Transition.  Please answer the following questions as best as you can.  Or you can click here for a printable version.  Thank you.


1)  What do you like about Families In Transition?
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    2)  What do you dislike about Families In Transition?
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    3)  Who is your current case manager?
        

    4)  Is your case manager courteous and supportive of you?
        
       

    5)  Does your case manager meet with you regularly and follow
         through on their commitments?
        
       

    6)  Are you achieving the goals that you and your case manager
         developed when you entered the program?
        
       

    7)  Do you believe that the Families In Transition staff tries to deliver
         good service to all of the people they work with?
        
       

    8)  Are the Families In Transition staff sensitive to your cultural
         background and the language you speak?
       - I was spoken to in my own language.
            
       - I believe the staff understood mine and my family's situation.
            
       - I believe the staff was interested in learning about mine and my
         family's background.
            
       - I feel the staff showed respect for me and my family.
            
       - I feel comfortable with the staff.
        
       

    9)  Comments:
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         [Submit] [Reset] - no personal information will be revealed


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