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facilitation training | facilitation services | sample facilitations
HOW TO MAKE YOUR MEETINGS WORK
2-Day Facilitation Training | June 24-25 2009
General Public, $350 - Community Boards Volunteer, $295
MEETINGS in today’s professional environments are more challenging than ever due to the great diversity -- language, culture, ethnicity, age, gender, special needs -- of those around the table. Be prepared for these challenges with Community Boards’ 2-day Facilitation Training.
PARTICIPANTS will learn proven, practical and effective communication and problem solving skills and strategies critical for personal, professional and organizational development.
IDEAL for executive directors, boards of directors officers, program managers, team leaders, social workers, therapists & counselors, community activists & organizers, human resource & staff development professionals.
TRAINING topics include:
+ Development of comprehensive and inclusive agendas
+ Effective facilitation techniques
+ Identification and balancing of individual and group needs
+ Setting and enforcing ground rules
+ Identification and management of problem issues
+ Development of timelines, schedules and benchmarks
PARTICIPANTS receive:
+ Training guide & handouts
+ Certificate of completion
+ Opportunities to facilitate
Download information flyer here: Facilitation Training Flyer
Download registration form here: Facilitation Training Registration Form
PAYMENT, CANCELLATION & REFUNDS
Paying by Check
Please return completed registration form with payment to: Community Boards, ATTN: Facilitation Training, 3130 - 24th Street, San Francisco, CA 94110
Paying by Credit Card
You may register and pay online via our secure server.
Click
to register online.
Credit card transactions may also be processed by telephone, (415) 920.3820, ext. 109, or by faxing completed form to (415) 626-0595, Attn: Facilitation Training. (All information remains confidential, and either destroyed or secured.)
Registration, Cancellation & Refund Policies
Registration is contingent upon full payment of the registration fee. If you pay online, you will be sent confirmation by email of your reservation, followed by additional information about the training by mail. If you pay by check, you will receive registration confirmation by mail.
- If you cancel after making payment, you will receive a full refund less a $40 processing fee.
- If you cancel WITHIN TWO WEEKS of the training date, you will receive a 50% refund.
If you have any questions, please contact Liora Kahn, (415) 920-3820 x109 or lkahn@communityboards.org.
FACILITATION SERVICES FOR ORGANIZATIONS
A Resource for Strengthening Nonprofit Organizations & Public Agencies
WHAT IS FACILITATION?
When people work together they share ideas, energy and responsibilities. In the workplace, individuals share office space and resources and commonly work in teams. Boards of directors and the staffs of nonprofit organizations and public agencies collaborate to create missions statements and decide how best to fulfill their mission and deliver their services.
Frequently, however, group members have significant differences - language, culture, age, gender - that can be divisive, disruptive or counterproductive. Unfortunately, open hostility and conflicts may even arise.
When the above occurs, facilitation can be of immense assistance. Facilitation is when a neutral third-party leads a process that helps group members identify and define their shared goals, while also identifying the issues blocking fulfillment of these goals. Depending on the circumstances, facilitators can provide services that surface underlying issues and concerns, while increasing opportunities for consensus.
Community Boards' Specialized Services facilitators are highly skilled neutrals with expertise in all areas of effective facilitation. Described below are the services we offer.
OUR SPECIALIZED SERVICES FACILITATORS CAN HELP WHEN...
 Groups are confronted with multiples issues.
Decision-making and actions involve multiple parties.
Changes in mission or service delivery need to be addressed.
There is limited time to achieve a goal.
Consensus from all parties is essential.
Groups are at impasse and unable to move forward.
There are changes in staffing or budgeting.
An organization or agency is restructuring.
Public or private hearings, meetings or forums are held.
OUR SPECIALIZED SERVICES FACILITATORS ARE SKILLED AT...
Developing comprehensive and inclusive agendas
Identifying and balancing individual and group needs
Setting and enforcing meeting ground rules
Reviewing approach options
Establishing strategies
Caucusing
Developing timelines, schedules and benchmarks
Identifying and managing problem issues
Troubleshooting
Evaluating the facilitation
PLEASE CONTACT US FOR MORE INFORMATION, OUR RATES, OR TO DISCUSS YOUR NEEDS...
Contact: Liora Kahn, Mediation Program Manager
Office hours: Monday - Friday, 10:00 a.m. - 6:00 p.m.
Telephone: (415) 920-3820 x109
Email: lkahn@communityboards.org or Click here
SAMPLE FACILITATIONS
> FACILITATED a dispute involving 300 residents who were polarized over a proposal to place a residential mental health treatment facility in their neighborhood.
> FACILITATED a group dispute between members of the Japanese community and Board members of the YMCA that occupied an historic building confiscated from Japanese citizens who were sent to internment camps during World War II.
> FACILITATED an internal group dispute involving staff, parents and neighborhood residents for a Beacon Center in the Western Addition.
> FACILITATED issues between staff members of the two city agencies when they were merged into a new, single department.
> FACILITATED a dispute involving several community-based organizations that were contesting the award of a City contract.
> FACILITATED a group dispute between a Beacon Center and a middle school. The Beacon Center had been housed at the school with little or no preparation for their co-existence.
> FACILITATED meetings sponsored by San Francisco Parks and Recreation Department to obtain public input on whether dogs should be allowed to run free in city parks or be kept leashed at all times.
> FACILITATED a large group dispute between 300 students, teachers, parents, school administrators and police officials after a riot erupted at a San Francisco high school.
> FACILITATED a harassment dispute between youths attending a San Francisco Boys and Girls Club and the San Francisco Police Department.
> FACILITATED a large-group dispute between environmentalists, city officials and feral cat advocates working on a plan to re-introduce quail into natural habitats in the city.
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